FAQS
Because, more often than not, the only way to watch your team at the finals is to pay scalpers way more than face value for tickets. Ticket2Final is a great solution for fans who would like to go to the game without paying an arm and a leg. Ticket2Final allows you to purchase an Option at a small price, so you can secure a seat at the final.
The problem with traditional ticket sales is that tickets sell out to scalpers and brokers as soon as the finals teams are announced and tickets go on sale. Ticket2Final offers a revolutionary solution: purchase an Option at the beginning of, or during, the season. If your team makes it to the final, there will be a seat at the big game with your name on it! Option holders get to purchase a real ticket at face value.
If you want us to! When you sign up for an account, you can subscribe to specific events. Simply choose the event you want to be notified for and select “Notify me when Options go on sale.” We’ll send you an email automatically as soon as Options are available.
Of course not. If your team reaches the final and you decide you’d rather not attend, you are not obligated to convert the Option to a real ticket. Another fan from your team’s waiting list will be moved to the main list instead.
No. The Options purchased are for a specific team. If your team does not reach the final, your Option becomes invalid and you are not able to purchase a ticket through Ticket2Final.
They come right from the league itself. Leagues don’t make any money off of scalpers, so they don’t have a problem offering us a pool of tickets. For example, for Euroleague teams, tickets come straight from the Euroleague office. Ticket2Final offers a way for the league to fight the secondary market, letting real fans get tickets at the original price.
No. When you purchase an Option you will be charged for the Option only. When your team progresses to the final, you can convert your Option to a real ticket using the Ticket2Final website or the official ticket outlet. If you choose not to buy a ticket at that time, that’s okay too.
We look at a number of variables, but we pay the most attention to two factors: how strong the team is and the time of purchase. The better the team, the higher the Option price. And the earlier you purchase an Option, the cheaper it is.
No. The organizing body determines the ticket prices. Payment for the tickets is transferred to them in full.
It depends on your league’s policies. For each competition, we list the maximum number of Options that may be purchased by one individual, and the maximum number of teams you can purchase Options for.
To purchase a large number of Ticket Options, you can either contact our customer service or fill out a form on the Get Option page of our site.
Unfortunately not. Otherwise people would purchase an Option and then cancel as soon as their team is eliminated from the tournament.
Yes, but you’ll have to work with our customer service team to make sure everything goes smoothly. If you would like to transfer your Ticket Option to another member of our site, please contact customer service. The same thing holds if you would like to have someone else pick up your tickets at the event. Make sure to notify us in advance. That way we can confirm all the details so everyone’s happy.
We create a waiting list. The waiting list is a queue of fans who are on hold to see if someone from the main list will decide not to buy their ticket. When that happens, the first person on the waiting list is transferred to the main list.
You need an account. You must be a registered user to register for the waiting list or the Market Place. If you are not, please click here to create your profile.
No. When you are placed on the waiting list, you are not charged. Should your team qualify for the final, and you are moved from the waiting list to the main list, you will be charged for the Option.
This depends on the competition. There are usually a few weeks between the semi-finals and the finals. Normally, the period to convert a winning Option to a real ticket is one week. Check your specific competition’s FAQ for the exact details.
Of course! We send an automatic email to everyone who purchased Options for the teams that qualify for the final match. We will also tell you how long you have to decide whether or not you want to convert your Option.
This depends on how much time there is between when the participants are announced and the game itself. In situations where there isn’t much time, we’ll have the tickets waiting for you at the game. Just bring your e-receipt and the credit card that you used when you paid for them. Otherwise, you’ll have the option to receive them by post, as well.
No. You’ll need both your e-receipt and the credit card you purchased the tickets with.
Congratulations! To convert your winning Options to tickets, please follow these steps: Click on the Euroleague 2009-2010 ticket purchase link or login to the Ticket2Final website and select For Sports Fans.
Your order will be automatically displayed for you. Select the number of tickets you would like to purchase from the available number of Options and complete your order.
An automatic confirmation will be sent to your email address. Please save this confirmation for identification at t
Tickets are available at the Will Call box office at the Arena. Ticket2Final representatives and management will be present in Paris to personally oversee the ticket distribution. Should you have questions or problems at that time, please call +972 (0)8 9366376.
The Will Call box office will be located just outside the Arena. Its specific location will be available closer to the event.
We’ll be able to provide this information closer to the date of the event.
You will need two things: your ORDER ID, which was sent to you immediately after you completed your ticket purchase, and the credit card that you used to pay for the tickets. Please make sure to bring those things with you.
We’ll be able to provide this information closer to the date of the event.
You can buy tickets for as many Options as you purchased. For example, if you purchased four Options, you will be able to purchase up to four tickets.
Unfortunately, no. Our system prevents over-booking, guaranteeing an official ticket to every fan who purchased an Option.
In case of a problem with our website, you can always complete your order via the phone. You will need your Order ID and a credit card number. Contact our customer service using one of the following options:
By E-mail:
service@ticket2final.com By Phone: +972 (0)8 9366376
Yes. Ticket2Final is getting information from the Euroleague regarding the seating configuration. Once that’s determined, we will allocate your specific seat. As a security measure, fans of each team will be seated separately.
The seating zones are determined by the Euroleague. We believe most of our customers will be seated together, and we will do our best to accommodate everyone.
Due to the short period between the purchase and the actual Final Four event, our system does not allow the cancellation of an order. For specific requests and questions, please don’t hesitate to contact our customer service department:
By E-mail: service@ticket2final.com
By Phone: +972 (0) 9366376
Skype us: ticket2final_service