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Ticket2Final - Frequently Asked Questions

Ticket2Final offers sport fans the opportunity to reserve tickets for the world’s greatest sporting events at face value.


Ticket2Final has designed variety of services such asTickets Reservation Final Four”, “2 Years Package ReservationandTickets Reservation FC Barcelona.


We are making an effort to provide our customers with the best service.


Here are answers to common questions asked by fans when it comes to reserving and securing their tickets to major Final events worldwide:


What is a Ticket Reservation?

Ticket Reservation is a commitment given to you for the right (but not the obligation) to buy a ticket at face value, in case your favorite team will qualify to sports’ final events. When you purchase a Ticket Reservation, you get the ability to purchase the ticket(s) at face value, once your favorite team has qualified to the sports’ final event. For example, if you reserve seats for “team X”, and “team X” eventually qualifies in to the Final, then you have the right (but not the obligation) to buy a ticket at face value.

Is reservation price permanent?

The reservation price is dynamic and calculated based on many constant and variable parameters, such as time of purchase, quality of the team etc.

I bought a Ticket reservation. What is next?

Now you wait for your team to qualify in to the Final.

Can I reserve more than one ticket?

Yes, you can. However, number of tickets is limited per user to enable more fans enjoy our service.

Am I entitled to reserve tickets for a group of people?

Yes, you are entitled. However, the number of tickets you may reserve will depend on the respective league policies. Contact us if you need group reservation service@ticket2final.com.

Can I purchase additional tickets beyond the reservation I made?

Should we have available tickets left at the end of sale process and according to the respective league policies, we will be glad to offer them to our customers. Please contact us by email service@ticket2final.com.

Am I entitled to cancel my reservation?

We allow our customers to cancel their Reservation and receive a refund only in case that in the period between the purchase and the request for cancelation, there has not been any change with your teams position in the tournament, i.e. if NO game whatsoever was played by the team between the time of placing the Reservation and the date of cancellation, any cancellation request must be received at least 24 hours prior to the date of such first game. Cancellation will bear fee equivalent to 5% of the purchase amount.

My team qualified into the Final. What happens next?

1. If your team qualify in to the Final, official tickets will be allocated for you at their official price, according to the quantity of tickets already reserved by you
2. Now, you can purchase a tickets at face value (you may need to pay administration fee and Delivery fee, depending on the way you wish to receive your tickets)
3. During tickets' purchase process you will be able to choose the most convenient way for you to receive your tickets

My team did not qualify in to the Final. What happens next?

If your team fails to qualify in to the Final, your reservation will then expire and you will not be entitled to purchase the tickets. In this case, you will not have to pay the full cost of the ticket (but you will not be refunded with the Reservation Fee).

How do I know that I am entitled to purchase the tickets?

Once qualifying teams are announced, you shall receive an email inviting you to purchase the tickets or you can make the purchase from “my account” on our website.

How long will I have to purchase the ticket after my team qualified

Once you will receive an email from us inviting you to purchase the tickets, you will have several days to make the purchase. The date will be noted in the email.

What is global option?

Global Option guarantees your official ticket regardless of qualifying teams. If you wish to attend the Final Four event regardless of qualifying team, you may reserve the Global Option and decide later, closer to the event, whether to attend it and pay the official ticket’s price for the categories reserved.

Is the Reservation Fee deducted from ticket’s price?

NO. The payment is according to the tickets’ official price and in addition to the Reservation Fee already paid. In total, you pay the Reservation Fee + tickets’ official price.

Do I have to purchase the tickets?

NO. Should your favorite team qualify in to the Final, you have the right (but not the obligation) to buy a ticket at face value. In any case, Reservation Fee is nonrefundable.

Can I exercise only part of the amount of my reservation?

Yes. You may choose to exercise only part of your reserved tickets. The unexercised reservation will expire for current season.

If I cannot attend the match, can I give the ticket to someone else instead?

Yes, you can. However, you will have to closely work with the Ticket2Final staff and customer support to follow the legal process. This will also help to ensure that the person whom the rights to the tickets have been transferred to will be allowed quick access to the venue during the game.

How are the seating arrangements at the venue?

Organized body will determine the seating configuration. The Company will do its best to allocate best seats within the chosen category.

How do I get my tickets?

Receiving your tickets is the easiest part of this process. You can pick it up at the venue before the games or you can have it sent to your home address.

What is a Waiting List?

A Waiting List refers to the situation in which reservations have sold out for a specific team and/or category. In this case, you can sign on the Waiting List and should we have available tickets left, we will be delighted to offer them to you.

Do I have to pay to enter the Waiting List?

No. You will pay only once your ticket reservation has been confirmed.

How can I trust your Company?

Ticket2Final is an international Company and an official partner of the Euroleague Basketball, as well as official sports organizations and federations. Therefore, our service enables you to purchase your tickets at an official price.

Do you keep my credit card number?

Of course not! This data is not saved in our systems.

Whom is Ticket2Final designed for?

Ticket2Final’s founders, great sports fan themselves, understood and shared the feelings of frustrated fans experiences when they were not able to buy tickets to their favorite team's final game. This is why this unique service was created from the ground up, to offer fans a revolutionary method of getting tickets to the championship at a face value price and secure a seat to the finals.

What is 2 years package Reservation?

2 years package reservation is a commitment given to you for the right (but not the obligation) to buy a ticket at face value, in case your favorite team will qualify into the 2 upcoming sports’ final events. When you purchase a Ticket Reservation, you get the ability to purchase the ticket(s) at face value, once your favorite team has qualified into the sports’ final event. For example, if you reserve seats for “team X” to final4 events 2016 -17, and “team X” eventually qualifies in to the Final4 2016, then you have the right (but not the obligation) to buy a ticket at face value for the 2016 Final4 event. The same applies for the 2017 Final4 events.

Is 2 years package reservation price permanent?

2 years package reservation price is dynamic and calculated based on many constant and variable parameters, such as time of purchase, quality of the team, tickets’ demand etc.

I bought a 2 years package reservation. What is next?

Now you wait for your team to qualify in to the next Final event. You are not obligated to purchase the ticket for current event, but you still own the right to purchase face value ticket for next season.

Can I reserve more than one ticket?

Yes, you can. However, number of tickets is limited per user to enable more fans enjoy our service.

Am I entitled to reserve tickets for a group of people?

Yes, you are entitled. However, the number of tickets you may reserve will depend on the respective league policies. Contact us if you need group reservation service@ticket2final.com.

Can I purchase additional tickets beyond the reservation I made?

Should we have available tickets left at the end of sale process and according to the respective league policies, we will be glad to offer them to our customers. Please contact us by email service@ticket2final.com.

Am I entitled to cancel my reservation?

According to company’s policy, we allow our customers to cancel their order and receive a refund only in the case that in the period between the purchase and the request for cancelation, there has not been any change with your team's position in the tournament.

My team has qualified into the Final. What happens next?

1. If your team qualify into the Final, official tickets will be allocated for you at their official price, according to the quantity of tickets already reserved by you.
2. Now, you may purchase a ticket at face value (you might need to pay administration fee and delivery fee, depending on the way you wish to receive your tickets).

My team did not qualify into the Final. What happens next?

If your team fails to qualify in to the Final, your reservation will then expire for the current season, and you will not be entitled to purchase the tickets. However, your reservation is valid for the next 2 final events ( i.e. - you may exercise it next year, if your team qualify).

How do I know that I am entitled to purchase the tickets?

Once qualifying teams are announced, you shall receive an email inviting you to purchase the tickets or you can make the purchase from “My Account” on our website.

How much time do I have to purchase the ticket after my team has qualified?

Once you will receive an email from us inviting you to purchase the tickets, you will have several days to make the purchase. The date will be noted in the email.

What is Global Option?

Global Option guarantees your official ticket regardless of qualifying teams. If you wish to attend the Final Four event regardless of qualifying teams, you may reserve the Global Option and decide later, closer to the event, whether to attend it and pay the official ticket’s price for the categories reserved.

Is Reservation Fee deducted from ticket’s price?

NO. The payment is according to the tickets’ official price and in addition to the Reservation Fee already paid.

Do I have to purchase the tickets?

NO. Should your favorite team qualify into the Final, you have the right (but not the obligation) to buy a ticket at face value. In any case, Reservation Fee is nonrefundable.

Can I exercise only part of the amount of my reservation?

Yes. You may choose to exercise only part of your reserved tickets. The unexercised reservation will expire for current season.

If I cannot attend the match, can I give the ticket to someone else instead?

Yes, you can. However, you will have to closely work with the Ticket2Final staff and customer support to follow the legal process. This will also help to ensure that the person whom the rights to the tickets have been transferred to will be allowed quick access to the venue during the game.

What are the seating arrangements at the venue?

Organized body will determine the seating configuration. The Company will do its best to allocate best seats within the chosen category.

How do I get my tickets?

Receiving your tickets is the easiest part of this process. You may pick it up at the venue before the games or you can have it sent to your home address. (In case the League manufactures E-Tickets, your ticket will arrive via email. You will then be able to print it out and present at the venue).

What is a Waiting List?

A Waiting List refers to the situation in which reservations have sold out for a specific team and/or category. In this case, you can sign on the Waiting List and should we have available tickets left, we will be delighted to offer them to you.

Do I have to pay to enter the Waiting List?

No. You will pay only once your ticket reservation has been confirmed.

How can I trust your Company?

Ticket2Final is an international Company and an official partner of the Euroleague Basketball, EHF and FC Barcelona Football Club, as well as official sports organizations and federations. Therefore, our service enables you to purchase your tickets at an official price.

Do you keep my credit card number?

Of course not! This data is not saved in our systems.

Whom is Ticket2Final designed for?

Ticket2Final’s founders, great sports fan themselves, understood and shared the feelings of frustrated fans experience when they were not able to buy tickets to their favorite team's final game. This is why this unique service was created from the ground up, to offer fans a revolutionary method of getting tickets to the championship at face value price and secure a seat to the finals.

I reserved tickets to FC Barcelona at the Champions League for the 1/4 Final. The team qualified, what happens next?

1. If FC Barcelona qualify in to the Champions League 1/4 Final, official tickets will be allocated for you at their official price, according to the category and quantity of tickets already reserved by you.
2. Now, you can purchase tickets at face value + €9 admin fee.
3. Tickets will be delivered via email in an electronic form that you will be able to print out.

What is the FC Barcelona Ticket Reservation?

Ticket reservation service allows you to reserve a ticket to FC Barcelona home games early in the season, and decide close to the game whether to implement your reservation and purchase the actual ticket, official price guaranteed.

Is reservation price final?

Reservation’s price fluctuates, and based on variable parameters, such as closeness to the event, quality of the rival team etc.

I reserved a ticket to FC Barcelona Spanish League Games. What is next?

If you are sure you wish to attend the desired game, implementation is immediate and up to 14 days prior to the League Games and the Champions League Group Stages games.

I reserved a ticket to the 1/8 Champions League final. What is next?

The ½, ¼, and the 1/8, Champions League in as well as Spanish Cup home games – ticket implementation is immediate and no more than 5 days, upon FC Barcelona qualification into the desired game. Your face value ticket is guaranteed.

Can I reserve more than one ticket?

Yes, you can. However, number of tickets is limited per user, to enable more fans enjoy our service.

Am I entitled to reserve tickets for a group of people?

Yes, you are entitled. However, the number of tickets you may reserve will depend on the respective league policy. Contact us if you need group reservation service@ticket2final.com.

Can I purchase additional tickets to FC Barcelona beyond the reservation I made?

Should we have available tickets left, at the end of sale process, and according to the respective league policy, we will be happy to offer them to our customers. Please contact us by email service@ticket2final.com.

Am I entitled to cancel my reservation?

According to Company’s policy, we will cancel your reservation and fully refund your money after 24 hours and if FC Barcelona’s position hasn’t been changed within the tournament due to a game played (whichever comes first).

I reserved tickets to FC Barcelona at the Champions League for the 1/4 Final. The team qualified, what happens next?

1. If FC Barcelona qualify in to the Champions League 1/4 Final, official tickets will be allocated for you at their official price, according to the category and quantity of tickets already reserved by you.
2. Now, you can purchase tickets at face value + €9 admin fee.
3. Tickets will be delivered via email in an electronic form that you will be able to print out.

FC Barcelona did not qualify in to the next round at the Champions league or Spanish Cup. What happens next?

If FC Barcelona fails to qualify in to the next round at the Champions league or Spanish Cup, your reservation to the desired game will then expire and you will not be entitled to purchase the tickets. Reservation fee is nonrefundable.

How do I know that I am entitled to purchase the tickets?

Once FC Barcelona has qualified into a game, you will be receiving an email inviting you to purchase the tickets, or you can make the purchase from “my account” on our website.

After my team has qualified in to quarter final of the Champions League, how much time do I have to purchase the actual ticket?

Upon receipt of the email from us, inviting you to purchase the tickets, you will have 5 days to make the purchase. The date will be noted in the email.

Is Reservation Fee deducted from ticket’s price?

NO. The payment is according to the tickets’ official price and in addition to the Reservation Fee already paid. Total payment is consisted of Reservation Fee + tickets’ official price+ €9 administration fee.

Do I have to purchase the tickets?

NO. You have the right (but not the obligation) to buy a ticket at face value. In any case, Reservation Fee is nonrefundable.

Can I exercise only part of my reservation?

Yes. You can choose to exercise only part of your reserved tickets.

What are the seating arrangements at the venue?

Ticket2Final hereby undertakes to provide seats together or above each other (i.e. 2 seats one above the other in a row).

How do I get my tickets?

Receiving your tickets is the easiest part of this process. Tickets will be sent to you via email (E-Ticket format). Customers who wish to receive their tickets in Barcelona at their hotel can contact Ticket2Final’s Customers Service.

What is a Waiting List?

A Waiting List refers to the situation in which reservations have sold out to FC Barcelona’s game and certain category. In that case, you can sign up to the Waiting List and should we have available tickets left, we will be delighted to offer them to you.

Do I have to pay to enter the Waiting List?

No. You will pay only once your ticket reservation has been confirmed.

How can I trust your Company?

Ticket2Final is an international Company and an official distributer of FC Barcelona, collaborating with major sports organizations and federations. Therefore, our service allows you to purchase your tickets at their official price.

Do you keep my credit card number?

Of course not! This data is not saved on our systems.

To whom Ticket2Final is designed for?

Ticket2Final’s founders, great sports fan themselves, understood and shared the feelings of frustrated fans experiences when they were not able to buy tickets to their favorite team's major games. This is why this unique service was created from the ground up, to offer fans a revolutionary method of getting tickets to the championship at a face value price and secure a seat to the finals.