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Ticket2Final - Frequently Asked Questions

Ticket2Final offers sport fans the opportunity to reserve tickets for the world’s greatest sporting events at face value.


Ticket2Final has designed variety of services such asTickets ReservationandFollow Your Team Package”.


We are making an effort to provide our customers with the best service.


Here are some of the most common questions asked by interested fans when it comes to reserving and securing their tickets to the major finals across the globe.


What is a Ticket Reservation?

Ticket Reservation is a commitment given to you for the right (but not the obligation) to buy a ticket at face value, in case your favorite team will qualify to sports’ final events. When you purchase a Ticket Reservation, you get the ability to purchase the ticket(s) at face value, once your favorite team has qualified to the sports’ final event. For example, if you reserve seats for “team X”, and “team X” eventually qualifies in to the Final, then you have the right (but not the obligation) to buy a ticket at face value.

Is reservation price permanent?

The reservation price is dynamic and calculated based on many constant and variable parameters, such as time of purchase, quality of the team etc.

I bought a Ticket reservation. What is next?

Now you wait for your team to qualify in to the Final.

Can I reserve more than one ticket?

Yes, you can. However, number of tickets is limited per user to enable more fans enjoy our service.

Am I entitled to reserve tickets for a group of people?

Yes, you are entitled. However, the number of tickets you may reserve will depend on the respective league policies. Contact us if you need group reservation service@ticket2final.com.

Can I purchase additional tickets beyond the reservation I made?

Should we have available tickets left at the end of sale process and according to the respective league policies, we will be glad to offer them to our customers. Please contact us by email service@ticket2final.com.

Am I entitled to cancel my reservation?

According to Company’s policy, we allow our customers to cancel their order and receive a refund only in the case that in the period between the purchase and the request for cancelation, there has not been any change with your teams position in the tournament.

My team qualified in to the Final. What happens next?

1. If your team qualify in to the Final, official tickets will be allocated for you at their official price, according to the quantity of tickets already reserved by you
2. Now, you can purchase a tickets at face value (you may need to pay administration fee and Delivery fee, depending on the way you wish to receive your tickets)
3. During tickets' purchase process you will be able to choose the most convenient way for you to receive your tickets

My team did not qualify in to the Final. What happens next?

If your team fails to qualify in to the Final, your reservation will then expire and you will not be entitled to purchase the tickets. In this case, you will not have to pay the full cost of the ticket (but you will not be refunded with the Reservation Fee).

How do I know that I am entitled to purchase the tickets?

Once qualifying teams are announced, you shall receive an email inviting you to purchase the tickets or you can make the purchase from “my account” on our website.

How long will I have to purchase the ticket after my team qualified

Once you will receive an email from us inviting you to purchase the tickets, you will have several days to make the purchase. The date will be noted in the email.

Is the Reservation Fee deducted from ticket’s price?

NO. The payment is according to the tickets’ official price and in addition to the Reservation Fee already paid. In total, you pay the Reservation Fee + tickets’ official price.

Do I have to purchase the tickets?

NO. Should your favorite team qualify in to the Final, you have the right (but not the obligation) to buy a ticket at face value. In any case, Reservation Fee is nonrefundable.

Can I exercise only part of the amount of my reservation?

Yes. You can choose to exercise only part of your reserved packages/tickets.

If I cannot attend the match, can I give the ticket to someone else instead?

Yes, you can. However, you will have to closely work with the Ticket2Final staff and customer support to follow the legal process. This will also help to ensure that the person whom the rights to the tickets have been transferred to will be allowed quick access to the venue during the game.

How are the seating arrangements at the venue?

Organized body will determine the seating configuration. The league has made it clear that fans of the same team will be allocated in seats next to each other. Ticket2Final will do its best for you to sit next to the people you have reserved the tickets with.

How do I get my tickets?

Receiving your tickets is the easiest part of this process. You can pick it up at the venue before the games or you can have it sent to your home address.

What is a Waiting List?

A Waiting List refers to the situation in which reservations have sold out for a specific team and category. In this case, you can sign on the Waiting List and should we have available tickets left, we will be delighted to offer them to you.

Do I have to pay to enter the Waiting List?

No. You will pay only once your ticket reservation has been confirmed.

How can I trust your Company?

Ticket2Final is an international Company and an official partner of the Euroleague Basketball, as well as official sports organizations and federations. Therefore, our service enables you to purchase your tickets at an official price.

Do you keep my credit card number?

Of course not! This data is not saved in our systems.

Whom is Ticket2Final designed for?

Ticket2Final’s founders, great sports fan themselves, understood and shared the feelings of frustrated fans experiences when they were not able to buy tickets to their favorite team's final game. This is why this unique service was created from the ground up, to offer fans a revolutionary method of getting tickets to the championship at a face value price and secure a seat to the finals.

What is the "Follow Your Team” Package Reservation?

Joining the "Follow Your Team” Package enables you to follow your team's games and purchase ticket at face value to all games within relevant tournament according to your reserved package.

We offer you a variety of packages:
• "Follow Your Team Home&Away” Package - enables you to follow your favorite team and reserve tickets for all games within relevant tournament. In case your team qualifies in to the desired game, you can purchase reserved tickets at face value
• "Follow Your Team Home” Package - enables you to follow your favorite team and reserve tickets for all Home games within relevant tournament. In case your team qualifies in to the desired Home game, you can purchase reserved tickets at face value
For example - if you reserve "Follow Your Team” Home&Away Package for your favorite team and the team eventually qualifies in to the desired game (either Home or Away), then you are entitled (though not obligated) to buy a ticket at face value for this team.
If you reserve "Follow Your Team” Home Package for your favorite team and the team eventually qualifies in to the desired Home game, then you are entitled (though not obligated) to buy a ticket at face value for this team.

Am I entitled to cancel my reservation?

The reservation price is dynamic and calculated based on many constant and variable parameters, such as time of purchase, quality of the team etc.

I bought a Package reservation. What is next?

Now you wait for your team to qualify in to the desired game. Should your team qualify in to the next round, you are then entitled to purchase a ticket at face value according to type of package you have reserved. For example - in case you have reserved the Home&Away Package you are then entitled to purchase a ticket at face value for any Home or Away game. In case you have made reservation to the Home Package, you are then entitled to purchase a ticket at face value for Home game only.

Can I reserve more than one ticket?

Yes, you can. However, number of tickets is limited per user to enable more fans enjoy our service.

Am I entitled to reserve tickets for a group of people?

Yes, you are entitled. However, the number of Packages you may reserve will depend on the respective league policies. Contact us if you need group reservation service@ticket2final.com.

Can I purchase additional tickets beyond the reservation I made?

Should we have available tickets left at the end of sale process and according to the respective league policies, we will be glad to offer them to our customers. Please contact us by email service@ticket2final.com.

Am I entitled to cancel my reservation?

According to company’s policy, we allow our customers to cancel their order and receive a refund only in the case that in the period between the purchase and the request for cancelation, there has not been any change with your team's position in the tournament.

My team qualify to the next Round. What happens next?

1. If your team qualify in to the next round, official tickets will be allocated for you at their official price according to the quantity of tickets you have reserved, provided you have purchased a package which includes the specific game 2. Now, you can purchase a ticket at face value (You may need to pay administration fee and Delivery fee, depending on the way you wish to receive your tickets) 3. During tickets' purchase process you will be able to choose the most convenient way for you to receive your tickets

My team didn`t qualify to the next Round. What happens next?

If your team fails to qualify in to the desired game, your reservation will then expire and you will not be entitled to purchase the tickets. In this case, you do not have to pay the full cost of the ticket but you will not be refunded with the Reservation Fee.

How do I know that I am entitled to purchase the tickets?

Once qualifying teams are announced, you shall receive an email inviting you to purchase the tickets or you can make the purchase from “my account” on our website.

How long will I have to purchase the ticket after my team qualified to the Final?

Once you will receive an email from us inviting you to purchase the tickets, you will have several days to make the purchase. The date will be noted in the email.

Is the Reservation Fee deducted from the ticket price?

NO. The payment is according to the tickets’ official price and in addition to the Package Reservation Fee. In total, you pay the Package Reservation Fee + tickets’ official price.

Do I have to purchase the tickets?

NO. Should your favorite team qualify in to the specific round, you have the right (but not the obligation) to buy a ticket at face value. In any case, Package Reservation Fee is nonrefundable.

Can I exercise only part of the amount of my reservation?

Yes. You can choose to exercise only part of your reserved packages/tickets.

If I cannot attend the match, can I give the ticket to someone else instead?

Yes, you can. However, you will have to closely work with the Ticket2Final staff and customer support to follow the legal process. This will also help to ensure that the person whom the rights to the tickets have been transferred to will be allowed quick access to the venue during the game.

How are the seating arrangements at the venue?

Organized body will determine the seating configuration. The league has made it clear that fans of the same team will be allocated in seats next to each other. Ticket2Final will do its best for you to sit next to the people you have reserved the tickets with.

How do I get my tickets?

Receiving your tickets is the easiest part of this process. You can pick it up at the venue before the games or you can have it sent to your home address.

What is a Waiting List?

A Waiting List refers to the situation in which reservations have sold out for a specific package and category. In this case, you can sign on the Waiting List and should we have available tickets left, we will be delighted to offer them to you.

Do I have to pay to enter the Waiting List?

No. You will pay only once your ticket reservation has been confirmed.

How can I trust your Company?

Ticket2Final is an international Company and an official partner of the Euroleague Basketball, as well as official sports organizations and federations. Therefore, our service enables you to purchase your tickets at an official price.

Do you keep my credit card number?

Of course not! This data is not saved in our systems.

Whom is Ticket2Final designed for?

Ticket2Final’s founders, great sports fan themselves, understood and shared the feelings of frustrated fans experiences when they were not able to buy tickets to their favorite team's final game. This is why this unique service was created from the ground up, to offer fans a revolutionary method of getting tickets to the championship at a face value price and secure a seat to the finals.